Returns & Exchanges
At Take Over Nail & Lash Supplies, we want you to be completely satisfied with your professional products. If you receive a defective or incorrect item, we offer a 14-day return window for unopened and unused supplies in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and clear photos of the items you wish to return or exchange.
- 2.Wait for Authorization
Our quality control team will review your request within 48 hours to provide a Return Merchandise Authorization (RMA) number and shipping instructions.
- 3.Secure Packaging
Carefully pack the items in their original boxes to prevent damage during transit; please ensure all seals on liquids and lash adhesives remain intact.
- 4.Receive Refund or Credit
Once your return is received and inspected at our warehouse, we will issue a refund to your original payment method or apply a store credit to your account.